🏆 Tiny Thoughts
Hiring well is not luck, it is design.
*The best fit is revealed through behaviour, not answers.
Anyone can say the right things in an interview. The difference shows in how they think, prioritise, and respond under pressure. In hotels, the right hire is not just experienced, they are aligned with pace, standards, and guest expectations.
**Test what the role actually requires.
If the job is sales, make them sell. If the job is operations, give them a real scenario. Simple, practical tests will always reveal more than polished answers. A well designed interview should feel close to the reality of the role.
***Unstructured interviews waste time and create bias.
When every candidate is asked something different, decisions become inconsistent. A clear structure, with the same core questions and assessments, leads to better comparisons and faster decisions.
****Hire for clarity, not comfort.
The best candidate is not always the easiest to talk to, they are the one who can do the job when it counts. A strong hiring process protects time, reduces costly mistakes, and builds teams that actually perform.
🏆 Insights This Week
🎧 Recommended Episode:
Sustainable Solutions
In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Greg Hegger, co-founder and COO of Fox Fold. The two discuss the company's mission to provide high-quality tissue products and its dedication to crafting soft, strong and sustainable tissue products that not only meet the needs of their customers, while saving money, but also contribute to a healthier planet.
🗓️ Upcoming Industry Events
May 25 — Perth Airport WA Tourism Conference — Perth
May 25 – 27 — Food & Hospitality Week 2026 — Sydney
May 25 – 27 — Food & Hospitality Week 2026 — Sydney
June 29 – July 2 — ILTM Asia Pacific 2026 — APAC
June 30 – July 1 — AHA Hospitality Expo 2026 — Perth
July 21 — Corporate Travel Show Perth — Perth
July 28 — Corporate Travel Show Melbourne — Melbourne
July 30 — Asia Pacific Hotel Industry Conference & Exhibition — Australia
August 11 – 13 — Victorian Tourism Conference 2026 — Victoria
August 11 — Corporate Travel Show Adelaide — Adelaide
August 18 — Corporate Travel Show Sydney — Sydney
August 18 – 20 — TravelManagers National Conference 2026 — Australia
September 1 — Corporate Travel Show Brisbane — Brisbane
September 23 – 24 — No Vacancy Expo — Sydney
October 1 — TADA 26 — Australia
October 9 — Beyond Borders Travel Summit 2026 — Australia
November 25 – 26 — FACTS 2026 — Sydney
November 27 – 29 — Travellers Choice Conference 2026 — Australia
May Positioning & Core Opportunities
May, the final month of autumn, offers one of the most versatile travel windows across Australia. From cosy regional escapes to tropical getaways and rugged outback adventures, the season creates a strong mix of experiences that appeal to different traveller segments.
Cooler temperatures, combined with major food, wine, and cultural events, make this a high-intent travel period. Travellers are less driven by urgency and more by experience, making it the ideal time for hotels to position themselves around storytelling, depth, and regional connection.
For operators, this is a moment to shift away from generic offers and lean into what makes each destination distinct. Whether it is landscape, produce, or local culture, May rewards properties that package experiences, not just rooms.
Till next time,
Hotelier Roundup
Disclaimer: This content is carefully curated from publicly available sources and is provided for informational purposes only, while we try our best to verify all information presented, we cannot guarantee 100% accuracy or completeness.
